Account Manager

At SmartBarrel, we're revolutionizing the construction industry with innovative technology designed specifically for job sites. Born from the need for efficient time tracking in construction, our mission is to bring workers and companies together through collaborative and transparent solutions. We pride ourselves on being approachable, knowledgeable, and passionate about making a tangible difference in day-to-day operations.

We are professional, agile, and focused on delivering high-quality products. Our work environment includes a modern office setting, food provided, work-from-home days, and growth opportunities.

We are seeking an innovative and driven Account Manager to join our team to create long-term relationships with our customers. The account manager will oversee and drive success amongst a portfolio of customers, focus on building relationships, and will develop new business from existing accounts.

• Develop strong relationships with customers, connecting with key business executives and stakeholders
• Answer client queries and identify new business opportunities among existing clients
• Ensure clients are satisfied and engaged with the product and services
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with the sales team to identify new sales opportunities
• Negotiate agreements and renewal with the current client base
• Be a liaison between customer success and product development departments
• Customer site visits will include travel throughout North America
• Work with clients on case studies, website reviews, and shared wins on social media
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Assist with client requests or issue escalations as needed

• At least three years of experience working as an account manager, key account manager, or sales account manager in the industry
• Construction Industry experience
• Extensive knowledge of marketing strategies, channels, and branding.
• Growth mindset – desire to continue to improve, simplify, scale new and existing processes
• Solid experience with Hubspot
• Excellent relationship building, listening, negotiation, and presentation skills
• Bachelor’s degree in business administration, Sales or similar field
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

• Competitive salary
• 401(k)
• Health, dental & vision insurance
• Flexible schedule
• Paid time off
• Professional development assistance
• Stock option eligibility (depending on role and experience)
• Opportunity to work with cutting-edge technologies in a dynamic and innovative environment
• Clear growth pathways and mentorship opportunities